Privacy Policy

Latest updated Nov 25, 2020


This Privacy Policy (“Policy”) describes how Crosscope Inc. (“Crosscope,” “we,” “our,” “us”) collects, uses, and discloses certain personal information obtained through our website (“Site”) and our web-based virtual microscopy platform (the “Platform”), which is located at By visiting our Site or Platform and/or using the features made available to you on the Site or Platform, you are agreeing to the terms of this Policy.

This Policy applies only to information collected through the Site and Platform and therefore does not apply to data we collect in other contexts.

What information we collect and maintain about you

We collect personal and other information from you directly when you provide it to us through the website. Certain visitors to Crosscope’s websites choose to interact with Crosscope in ways that require Crosscope to gather personally-identifying information. The amount and type of information that Crosscope gathers depends on the nature of the interaction. For example, when you register for the Site and the Platform, you will be asked to provide a username and email address along with other biographical and professional information. We also will collect other information that you choose to provide when you participate on our Platform, including images that you submit or comments that you make related to images. We may also automatically collect certain information about you and your computer, smartphone, or other device when you use, access, or interact with our Site.

Personal Information.

You can visit the Site without submitting any information that we can use to identify you personally. However, if you use certain features on the Site, such as registering for the Platform, or when you submit an application for a position with us or otherwise choose to provide personal information to us through the Site or Platform, you will be required to provide personal information. Such information could include, for example, your name, email address, phone number, or resume. Our online contact form also contains a “comments” field through which you may submit additional personal information.

Please note that the Site and the Platform are not intended to be to used to store, share or transmit any Protected Health Information (as defined under the Health Insurance Portability and Accountability Act) or other individually identifiable health information. This information shall not be provided, and is not appropriate for submission to this Site and Platform. You represent and warrant that any microscope images, annotations, comments or other media that you submit to the Platform shall not include any data, including without limitation a name or medical record number, that could be used to identify any particular patient.

Web log data.

When you use the Site, we automatically receive and record certain information from your computer (or other device) and your browser. This may include such data as your IP address and domain name, the pages you visit on the Site, the date and time of your visit, the files that you download, the URLs from the websites you visit before and after navigating to the Site, your software and hardware attributes (including device IDs), your general geographic location (e.g., your city, state, or metropolitan region), and certain cookie information (see below). To obtain such information, we may use web logs or applications that recognize your computer and gather information about its online activity. Crosscope’s purpose in collecting non-personally identifying information is to better understand how Crosscope’s visitors use its website. From time to time, Crosscope may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.


To enrich and perfect your online experience, Crosscope uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Crosscope uses cookies to help Crosscope identify and track visitors, their usage of, and their website access preferences. Crosscope visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Crosscope’s websites, with the drawback that certain features of Crosscope’s websites may not function properly without the aid of cookies. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Crosscope’s use of cookies.

Web beacons.

The Site or the emails that you receive from Crosscope may use an application known as a “web beacon” (also known as a “clear gif” or “web bug”). A web beacon is an electronic file that usually consists of a single-pixel image. It can be embedded in a web page or in an email to transmit information, which could include personal information. For example, it can allow an email sender to determine whether a user has opened a particular email.

Third-party online tracking and behavioral advertising.

We also may partner with certain third parties to collect, analyze, and use some of the personal and other information described in this section. For example, we may allow third parties to set cookies or use web beacons on the Site or in email communications from us. This information may be used for a variety of purposes, including online interest-based advertising, as discussed below (see the section entitled “With whom we share your information”).

How we use your information

Crosscope uses the information that we collect for a variety of purposes. These purposes include, for example:

  • To evaluate and improve our practices related to images and the overall provision of health care services related to these images;
  • To respond to your questions or requests concerning the Site or other services offered by us; to fulfill the terms of any agreement you have with us;
  • To fulfill your requests for our services or otherwise complete a transaction that you initiate;
  • To send you information about our services and other topics that are likely to be of interest to you, including newsletters, updates, or other communications, including promotional emails and advertising;
  • To deliver confirmations, account information, notifications, and similar operational communications;
  • To improve your user experience and the quality of our products and services;
  • To comply with legal and/or regulatory requirements; and
  • To manage our business.

In addition to the purposes above, we use the information that we collect automatically through the Site for such purposes as:

  • Counting and recognizing visitors to the Site;
  • Analyzing how visitors use the Site and various Site features;
  • Improving the Site and enhancing users’ experiences with the Site;
  • Creating new products and services or improving our existing products and services;
  • Enabling additional website analytics and research concerning the Site;
  • Engaging in interest-based advertising (as described below); and
  • Managing our business.

Crosscope may link information gathered through the Site with information that we collect in other contexts. But in that event, we will handle the combined information in a manner consistent with this Policy.

With whom and why we share your information

We share your information with other parties for a variety of purposes, as described below.

To provide our service.

The Crosscope platform is designed to share information to support community learning among the Platform users. Images and comments that you provide will be made available to other users of the Site and Platform. Any posts that you make, as well as your biography and other professional information that you have provided, also will be available to other users of the Site and Platform. Crosscope discloses potentially personally-identifying information to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Crosscope’s behalf or to provide services available at Crosscope’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Crosscope’s website, you consent to the transfer of such information to them. Crosscope will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above. If you are a registered user of and have supplied your email address, Crosscope may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Crosscope and our products. We primarily use our services to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.


We partner with certain third parties to obtain the automatically collected information discussed above and to engage in analysis, auditing, research, and reporting. These third parties may use web logs or web beacons, and they may set and access cookies on your computer or other device.

Interest-based Advertising.

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Crosscope and does not cover the use of cookies by any advertisers. The Site also enables third-party tracking mechanisms to collect information about you and your computing devices for use in online interest-based advertising. For example, third parties may use the fact that you visited our Site to target online ads to you. In addition, our third-party advertising networks might use information about your use of our Site to help target advertisements based on your online activity in general. For information about interest-based advertising practices, including privacy and confidentiality, visit the  Network Advertising Initiative website   or the Digital Advertising Alliance website

The use of online tracking mechanisms by third parties is subject to those third parties’ own privacy policies, and not this Policy. If you prefer to prevent third parties from setting and accessing cookies on your computer or other device, you may set your browser to block cookies. Additionally, you may remove yourself from the targeted advertising of companies within the Network Advertising Initiative by opting out here, or of companies participating in the Digital Advertising Alliance by opting out here. Although our Site currently does not respond to “do not track” browser headers, you can limit tracking through these third-party programs and by taking the other steps discussed above.

Third-party service providers.

Crosscope uses third-party service providers that perform services on our behalf, including web-hosting companies, mailing vendors, and analytics providers. These service providers may collect and/or use your information, including information that identifies you personally, to assist us in achieving the purposes discussed above.

We may share your information with other third parties when necessary to fulfill your requests for services; to complete a transaction that you initiate; to meet the terms of any agreement that you have with us or our partners; or to manage our business.

Legal purposes.

We also may use or share your information with third parties when we believe, in our sole discretion, that doing so is necessary:

  1. to comply with applicable law or a court order, subpoena, or other legal process;
  2. to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our terms and conditions, or situations involving threats to our property or the property or physical safety of any person or third party;
  3. to establish, protect, or exercise our legal rights or defend against legal claims; or
  4. to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or other disposal of all or part of our business or assets.

Aggregated information.

From time to time, Crosscope may also share aggregated information about Site users, such as by publishing a report on trends in the usage of the Site, or providing information about the overall educational value of comments and/or image quality or other information related to the operation of the Platform. Such aggregated information will not identify you personally.


You may opt out of receiving marketing emails from us by following the instructions in those emails or by emailing us at

How you can access or correct your information

If you want to learn more about the personal information that Crosscope has about you, or you would like to update or change that information, please contact us by email at

Data Security

We employ physical, technical, and administrative procedures to safeguard the personal information we collect online. However, no website is 100% secure, and we cannot ensure or warrant the security of any information you transmit to the Site or to us, and you transmit such information at your own risk. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security

International Users

The information that we collect through or in connection with the Site is transferred to and processed in the United States for the purposes described above. Crosscope also may subcontract the processing of your data to, or otherwise share your data with, affiliates or third parties in the United States or countries other than your country of residence. The data-protection laws in these countries may be different from, and less stringent than, those in your country of residence. By using the Site or by providing any personal or other information to us, you expressly consent to such transfer and processing.


Content on this Site is directed at individuals over the age of 18 and is not directed at children under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13.

Changes to this Policy

Crosscope may change its Privacy Policy from time to time, and in Crosscope’s sole discretion. Crosscope encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change. If we make a material change to the Policy that affects information you have provided to us previously, you will be provided with appropriate notice.

How to contact us

Should you have any questions or concerns about this Policy, you can contact us at

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